our value

Jacobson has focused exclusively on health insurance support for the past 36 years and during that time more than 50 percent of the Fortune 100 health plans have come to rely on Jacobson Solutions – Healthcare Resources for their critical project-based needs.

Our talent pool is comprised of health plan professionals averaging 12 years of managed care experience. We personally interview, test and conduct background and reference checks on each of our experts. Eighty percent of our employees have worked with Jacobson on multiple projects and are graded biannually on multiple criterion including client feedback, client goal attainment, team support and corporate values.

By continuing to work with and build relationships with our 500+ professional staff members, we are able to identify the right personnel for each project’s specifications and success. Our dedicated and centralized fulfillment team fills most projects within 5-10 business days to quickly react to our clients’ ever-changing demands. Additionally, our commitment to quality allows Jacobson to keep attrition and absenteeism rates well below industry averages.

Every project is implemented with our premier “On Target to Success” program. This process enables Jacobson to clearly identify the project’s goals and to enact a communication stream that ensures proactive adjustments to our client’s changing needs. Our staff is committed to work the entire project regardless of length. Each of our projects is assigned a team leader and a morale coach to ensure project success. Moreover, a project operations manager is appointed to each assignment to provide our clients with a single point of contact for all operational support needs.

Lastly, Jacobson Solutions – Healthcare Resources’ commitment and flexibility are unrivaled industry-wide. We do not require contractual length or head count to work with our team. Our references are immense and the fact that more than 90 percent of our projects wish to extend our team’s engagements speaks for itself.