Jacobson Facilitates Panel on the Role of Empathy in Digital Transformation

CHICAGO – The insurance industry is undergoing a digital transformation; artificial intelligence is streamlining tasks and internal processes are being overhauled. While modernization is vital to staying competitive, leaders are tasked with motivating and retaining their workforces during times of change and uncertainty. The Jacobson Group’s Tyler Dever will facilitate a panel of insurance leaders as they talk about their experiences with modernization at the Midwest Chapter of the Insurance Accounting and Systems Association’s Fall Conference.

The session, “Modern Leadership: The Role of Empathy in Digital Transformation,” will be held September 12 in Council Bluffs, Iowa. It will feature the following panelists: Stacy Guevara, assistant vice president of group underwriting at Lincoln Financial Group; Tara Knapp, assistant vice president of change management and communication at Lincoln Financial Group; April Rimpley, senior vice president of human resources at Ameritas; and Gary Werkman, director of tax operations at Transamerica Life Insurance.

“Empathy is key when approaching modernization projects,” said Dever. “In this session, insurance leaders will share their experiences leading staff though times of change, while mitigating employee concerns and gaining their trust.”

Dever serves as a client advisor for The Jacobson Group, the leading provider of talent to the insurance industry. In his role, he provides insurance organizations access to professionals with the specific product line and functional expertise necessary to successfully manage workload fluctuations.

For more information, visit https://www.iasa.org/midwest.

About The Jacobson Group:

The Jacobson Group is the leading provider of talent to the insurance industry. For nearly 50 years, Jacobson has been connecting organizations with insurance professionals at all levels across all industry verticals. We provide an array of services including executive search, professional recruiting, temporary staffing and subject matter experts. Regardless of the need or situation, Jacobson is the insurance talent solution. Further information is available at jacobsononline.com.


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