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Latest Insurance Insights

Hiring Challenges in the Candidate's Market

Presented at NAMIC Annual Convention

Over the last three years, the insurance industry's talent landscape has undergone significant changes. This presentation explores the "Great Realignment" and provides insights into how organizations can adapt with intentional and forward-thinking strategies to remain competitive in today's candidates' market.

Retention Strategies for Today’s Labor Market

Presented at NAMIC HR Summit

Voluntary quitting remains high in the industry as the candidates’ market persists and employees continue to reevaluate their priorities. Download our presentation to learn how to create competitive retention programs that focus on uncovering individuals’ values and motivators to promote long-term loyalty.

PULSE of the U.S. Insurance Industry: September 2023

The insurance industry unemployment rate decreased to 1.4% in August. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

Q3 2023 Labor Market Study Results Infographic

The results of the third quarter iteration of the 2023 U.S. Insurance Labor Outlook Study are now available. The study, led by The Jacobson Group and Aon-Ward, examines insurance industry labor and hiring trends. View highlighted stats in our infographic.

A Renewed Approach to Recruiting and Retaining Talent

Published in Insurance Journal

The pandemic has played a unique role in transforming business as we know it. Employee attitudes and expectations have shifted, making it essential for talent strategies to evolve. In this Insurance Journal article, Jacobson’s Mike Abate shares insight on taking a renewed approach to attracting and retaining high performers and building a loyal workforce ready to take on tomorrow’s challenges.

PULSE of the U.S. Insurance Industry: August 2023

The insurance industry unemployment rate decreased to 1.6% in July. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

Compass 16.3 Onboarding for Long-Term Success

A new hire's onboarding experience often sets the tone for their entire tenure with a company. Now more than ever, companies must consider how to translate their in-person onboarding approach to best accommodate virtual and hybrid environments. Download our newsletter to explore strategies for creating a thoughtful and strategic onboarding process to set employees up for long-term success.

PULSE of the U.S. Insurance Industry: July 2023

The insurance industry unemployment rate increased to 3.2% in June. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

Effectively Retaining Talent in the Hybrid Environment

Presented at 2023 IASA Xchange

Hybrid and fully remote environments are transforming how managers approach employee engagement. Now it is vital for managers to be more intentional in building a sense of connection with their teams. Download our presentation to explore how to adapt traditional retention tactics and rethink talent strategies to effectively engage employees in the evolving environment.

PULSE of the U.S. Insurance Industry: June 2023

The insurance industry unemployment rate increased to 2.5% in May. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

2023 Mid-Year Underwriting Talent Trends Guide

Amid ongoing economic uncertainty, a continuing candidate’s market and shifting priorities, today’s underwriting leaders are facing new talent challenges and opportunities. From the growing importance of virtual management skills, to a renewed focus on development and growth opportunities, we are seeing multiple trends unfold in 2023. Download our guide to learn about the underwriting trends the industry must prepare for in 2023.


Managing Through the Talent Gap

Presented at NCCI AIS 2023

To stay competitive in today’s environment, insurers must aim to accommodate employees’ shifting expectations and preferences In this presentation we share unique perspectives on our industry’s labor market, including a strategic view of human capital challenges, the realities of our new virtual/hybrid working world, the impact of retirements, and best practices for attracting and retaining new talent.

PULSE OF THE U.S. INSURANCE INDUSTRY: MAY 2023

The insurance industry unemployment rate increased to 1.6% in April. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

Compass 16.2: Closing the Collaboration Gap

The insurance industry is settling into longer term hybrid and fully remote environments, and leaders are experiencing a learning curve. In this issue, Alicia Morris shares best practices on creating a culture that promotes effective collaboration in today’s virtual environment.

Taking a Values-Based Approach to Professional Development and Personal Branding

Presented at APCIA Human Resources Conference

As an HR leader, you are often a champion for others’ career development, but what about your own? It is just as essential to prioritize your own professional aspirations and be strategic in navigating your career path. Download our presentation to explore how to effectively convey your capabilities, highlight your unique value across in-person and virtual environments, and create a plan to thoughtfully propel professional success.

Owning Your Professional Development and Career Journey

Presented at AIRROC NextGen Webinar

Taking a strategic and intentional approach to your professional journey enables you to most effectively focus your energy and communicate your value. Explore your strengths and career aspirations, identify ways to grow your capabilities, and begin building an individual development plan to achieve your goals. Download our presentation for fresh insight and tools to move forward in your career with intention and confidence.

Insurance Industry Still Faces Recruitment, Retention Challenges

Quoted in Health Payer Specialist

What is the insurance industry's talent outlook for 2023? Read this article for labor market insights. 

PULSE of the U.S. Insurance Industry: April 2023

The insurance industry unemployment rate increased to 1.5% in March. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

Comprehensive Succession Planning for Future Success

Presented at NAMIC HR Virtual Summit

As the insurance industry continues to experience elevated levels of voluntary turnover and an aging workforce, strategic succession planning is more important than ever. Download this presentation for insights on the industry’s succession readiness as well as considerations for approaching broad and deep succession plan development in the context of today’s labor market.

2023 Actuarial Talent Trends Guide

Thanks to economic uncertainty, the continuing candidate’s market and shifting business priorities, actuarial leaders are facing a number of talent challenges and opportunities. From “quiet hiring” to a renewed focus on attracting young talent, we are seeing a number of trends emerging this year. Download our guide to learn about the trends that will have the most impact on the actuarial industry in 2023.

PULSE of the U.S. Insurance Industry: March 2023

The insurance industry unemployment rate decreased to 1.4% in February. PULSE serves as a supplement to our quarterly newsletter, Compass, by providing an overview of the industry's current labor market on a monthly basis. The feature includes insurance industry labor statistics and graphs to illustrate changes.

Despite Higher Wages, Insurance Industry Hiring Remains a Challenge

Mentioned in WGLT

"Carriers have had a difficult time keeping up with the turnover, primarily as it relates to retirements. And then we also (are) seeing more and more employees going to alternative employers," said Jacobson's CEO Greg Jacobson. What else is in store for insurance carriers? Read this article to explore the latest Insurance Labor Market Study results.

How To Spot and Avoid A Fake Job Posting

Today, employment scams are more widespread than ever. Online scams and phishing attempts are becoming more sophisticated, which is why job seekers must be extra vigilant when responding to certain job postings. Read this article for tips on spotting potentially fraudulent opportunities. 

P/C Carriers Losing Ground to MGAs in Talent War

Quoted in Carrier Management News

What is on the talent horizon for P&C carriers? Read this article to explore the latest Insurance Labor Market Study results. 

Q1 2023 Labor Study Results Infographic

The results of the first quarter iteration of the 2023 U.S. Insurance Labor Outlook Study are now available. The study, led by The Jacobson Group and Aon, plc, examines insurance industry labor and hiring trends. View highlighted stats in our infographic.

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