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Provider Network Manager

This client was responding to a proposal request for a new government-sponsored managed care plan. Challenged with meeting the required member and provider accessibility standards, Jacobson provided a professional with a background in managed care and provider network development, resulting in a successful completion of the project.


Provider Maintenance Update

This mission-critical project was driven by this plan’s own clients. Dental CSRs were needed to verify coverage information and document provider data. We customized a virtual solution, and our staff was at full production the first day on assignment.


MAC Customer Service

This Medicare Administrative Contractor (MAC) was deflecting 90 percent of received calls and only answering an average of 4,000 calls for every 55,000 inbound calls.


Provider Customer Service

This client completed a system conversion from their legacy system to Facets. Due to configuration issues and an extended ramp-up period, there was a substantial backlog of more than 50,000 claims. Jacobson’s team was able to quickly ramp up the project and positively impact call volume.


Asset Liability Management Actuary

This organization needed assistance improving its asset liability management (ALM). Jacobson quickly provided an actuary with significant ALM, market risk and governance expertise to help the company create a better framework.


Asbestos Reserving

This company acquired an asbestos book of business that was in run-off and found it challenging to find a permanent actuary with asbestos reserving experience. Jacobson supplied a senior-level actuary with asbestos reserving expertise on an as-needed basis for several years.


Admin Expense and Allocations Analyst

A Midwestern health plan was in need of an expert who could help them better understand and overhaul overhead costs by business line. Jacobson quickly supplied an experienced consultant who delivered exceptional results.


Actuarial Pricing Consultant

When a single-state homeowners insurer began to see rapid expansion of their products, they realized their team of actuaries was struggling to keep up with demand. Jacobson placed an expert with decades of ratemaking, pricing and filing experience to help this insurer get up to speed in less than 10 weeks.


Product Configuration

When our client moved from a Claimfacts system to Trizetto’s Facets system, the high-complexity and high-volume plans caused a significant delay. With several thousand unique products to configure, Jacobson quickly provided an experienced consultant able to produce immediate results.


Compass 17.1: Embracing Multigenerational Dynamics in Today’s Workplace

This quarter’s Compass feature article offers best practices to help your employees communicate, collaborate and work effectively with all generations in today’s workplace. The newsletter also includes an overview of the industry’s current labor market and recent executive-level job changes.


January 2024: Labor Market Pulse

Similar to December 2022 (which saw an unemployment rate of 3.5% that quickly fell in the following months), December 2023’s unemployment rate increased to 3.4% for insurance carriers and related activities. Despite this rise in unemployment, the industry added 4,500 jobs last month, contributing to a total gain of nearly 40,000 jobs in 2023. Open ... January 2024: Labor Market Pulse


Q1 2024 Insurance Labor Market Study Now Open for Participation

CHICAGO – The first-quarter 2024 iteration of the Semi-Annual U.S. Insurance Labor Market Study, conducted by The Jacobson Group, the leading provider of talent to the insurance industry, and Aon plc (NYSE: AON), a leading global professional services firm, is now open through January 29. For nearly 15 years, the study has provided valuable insights on insurance labor trends and ... Q1 2024 Insurance Labor Market Study Now Open for Participation